Last updated: July 20, 2026
This Privacy Policy explains how Artsy Turtle Games ("we," "us," or "our") handles information in connection with the game Hatchling Scramble (the "Game"). It applies to the Game wherever it is distributed.
We built Hatchling Scramble to respect your privacy. The Game contains no ads, no analytics, no tracking, and no third-party advertising or data-collection tools, and it requests no device permissions. The only information that ever leaves your device is what you voluntarily type into the in-game Support form — and only if you choose to submit it.
The short version
• We do not collect or transmit any data automatically.
• Your game progress and settings are stored only on your device.
• The only data we ever receive is what you type into the Support form and choose to send us.
• We use that information solely to respond to your bug report or feedback.
• We don't use ads, analytics, trackers, or advertising identifiers, and we don't sell your data.
• Your game progress and settings are stored only on your device.
• The only data we ever receive is what you type into the Support form and choose to send us.
• We use that information solely to respond to your bug report or feedback.
• We don't use ads, analytics, trackers, or advertising identifiers, and we don't sell your data.
Who we are and how to contact us
Artsy Turtle Games
Website: https://artsyturtle.com
Support & privacy contact: support@artsyturtle.com
Website: https://artsyturtle.com
Support & privacy contact: support@artsyturtle.com
If you have any questions about this policy or your data, email us at the address above.
Information stored only on your device
The Game saves your progress and preferences locally on your device so it can remember them between sessions. This includes your high score, unlocked level, a "has played before" flag, the last level animation shown, your aspect-ratio setting, your language, and your music and sound-effect volumes.
This information is stored only on your device, is never transmitted to us or anyone else, and is not personal information. It is removed if you delete the Game.
The only information that leaves your device: the Support form
The Game includes an optional in-app Support form. Information from this form is sent to us only when you fill it in and choose to submit it. When you submit the form, the following is transmitted securely (over HTTPS):
• Report type (Bug or Feedback) and impact level — a menu selection; not personal information.
• Summary and detail — the free text you type to describe your report. Please avoid including sensitive personal information here, since anything you type is sent to us.
• Email address — optional. If you provide it, we use it only to follow up on your report. If you leave it blank, we simply can't reply directly.
• Technical details — your device model, operating-system version, and the app version, included automatically to help us troubleshoot the issue you're reporting.
• Summary and detail — the free text you type to describe your report. Please avoid including sensitive personal information here, since anything you type is sent to us.
• Email address — optional. If you provide it, we use it only to follow up on your report. If you leave it blank, we simply can't reply directly.
• Technical details — your device model, operating-system version, and the app version, included automatically to help us troubleshoot the issue you're reporting.
If you never submit the Support form, none of this information is ever sent.
How we use this information
We use Support form submissions only to:
• Understand, reproduce, and fix bugs;
• Review and act on your feedback; and
• Reply to you about your report, if you provided an email address.
• Review and act on your feedback; and
• Reply to you about your report, if you provided an email address.
We do not use this information for advertising, profiling, or tracking, and we do not sell or rent it to anyone.
Service providers who process this data
When you submit the Support form, the data is handled by Google on our behalf. Specifically, the submission is received by a Google Apps Script web app, stored in a Google Sheet, and emailed to us. Google processes and stores this data on Google's servers as our service provider.
You can read how Google handles data in the Google Privacy Policy: https://policies.google.com/privacy
We do not use any other third-party service providers to collect or process data from the Game.
How long we keep Support submissions
We keep Support form submissions only as long as we reasonably need them. In practice this means a submission may be deleted once the related issue is resolved, and older submissions are removed after a long period when they are no longer needed.
You can ask us to delete your submission at any time by emailing support@artsyturtle.com, and we will delete it.
Your choices and rights
• Don't want to share anything? Simply don't submit the Support form. Everything else stays on your device.
• Email is optional. You can submit a report without providing an email address.
• Deletion. You can email support@artsyturtle.com at any time to request deletion of a Support submission you sent us.
• Local data. You can clear all locally stored progress and settings by deleting the Game from your device.
• Email is optional. You can submit a report without providing an email address.
• Deletion. You can email support@artsyturtle.com at any time to request deletion of a Support submission you sent us.
• Local data. You can clear all locally stored progress and settings by deleting the Game from your device.
Depending on where you live, you may have additional rights over your personal information — for example, the right to access, correct, or delete it. This may include residents of the European Economic Area, the United Kingdom (under the GDPR/UK GDPR) and California (under the CCPA/CPRA). Because the only personal information we can hold is an optional email address and the text of a Support submission you sent us, you can exercise these rights simply by contacting support@artsyturtle.com. We do not sell or "share" personal information as those terms are defined under California law.
Children's privacy
Hatchling Scramble is suitable for all ages, but it is not specifically directed to children under 13, and we do not knowingly collect personal information from children.
The only personal information the Game can transmit is an optional email address that a player chooses to enter in the Support form. We ask that a child obtain a parent or guardian's permission before submitting a Support request or entering an email address, and that children not include personal information in the free-text fields.
If you are a parent or guardian and believe your child has provided us with personal information (such as an email address) without your consent, please contact us at support@artsyturtle.com and we will delete it.
What the Game does not do
For transparency, the Game does not:
• Show ads or use any advertising SDKs;
• Use an advertising identifier (such as IDFA) or show an App Tracking Transparency prompt;
• Use any analytics, telemetry, or crash-reporting tools;
• Track you across apps or websites, or build a profile about you;
• Require an account, login, or social sign-in, and does not use leaderboards or Game Center;
• Offer in-app purchases;
• Send push notifications; or
• Access your location, camera, microphone, Bluetooth, contacts, photos, or motion sensors. The Game requests no device permissions and triggers no permission prompts.
• Use an advertising identifier (such as IDFA) or show an App Tracking Transparency prompt;
• Use any analytics, telemetry, or crash-reporting tools;
• Track you across apps or websites, or build a profile about you;
• Require an account, login, or social sign-in, and does not use leaderboards or Game Center;
• Offer in-app purchases;
• Send push notifications; or
• Access your location, camera, microphone, Bluetooth, contacts, photos, or motion sensors. The Game requests no device permissions and triggers no permission prompts.
Data security
Support form submissions are transmitted over an encrypted (HTTPS) connection and stored within Google's infrastructure. While no method of transmission or storage is completely secure, we rely on Google's security protections for the small amount of data involved and limit access to it.
Where your information is processed
If you submit the Support form, your information is processed and stored by Google, which may store and process data on servers located in the United States and other countries. By submitting the form, you understand your information may be transferred to and processed in these locations.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Significant changes will be reflected here, and we encourage you to review this policy periodically.
Contact us
If you have any questions or requests regarding this Privacy Policy or your data, contact us at:
Artsy Turtle Games
Email: support@artsyturtle.com
Website: https://artsyturtle.com
Email: support@artsyturtle.com
Website: https://artsyturtle.com